General Terms & License Conditions

EasySwitch365 · Conto IT · As of: June 2026

This is a convenience translation. The legally binding version of these terms is the German version (see § 14).

§ 1 Scope and provider

(1) These General Terms and License Conditions apply to the provision and use of the EasySwitch365 software and all related services offered by Conto IT, owner Nico Jannis Contopidis, Diebenkornstr. 6, 25524 Itzehoe, Germany (the "Provider").

(2) The offer is directed exclusively at entrepreneurs within the meaning of § 14 of the German Civil Code (BGB), legal entities under public law and special funds under public law. It is not directed at consumers. By entering into the contract, the customer confirms that it is acting in the exercise of its commercial or independent professional activity.

(3) These terms apply exclusively. Deviating, conflicting or supplementary terms of the customer do not become part of the contract unless the Provider expressly agrees to their validity in writing.

§ 2 Subject matter and description of services

(1) EasySwitch365 is a desktop application installed locally on the customer's device for Windows and macOS that supports the management of multiple Microsoft 365 tenants: isolated sessions per customer, an integrated PowerShell console with guided sign-in, a knowledge base and an optional AI assistant (§ 6).

(2) The authoritative description of services results from the product presentation on easyswitch365.com at the time the contract is concluded, as well as from the manual. The Provider develops the software continuously; functions may change within the scope of contractual use, provided the agreed purpose is not substantially impaired.

(3) The software is provided as a subscription for temporary use. The source code is not part of the contract.

§ 3 Conclusion of contract

(1) The presentation of the software on the website does not constitute a binding offer but an invitation to submit an offer.

(2) The customer submits its offer by completing the order process via the payment service provider. The contract is concluded upon confirmation of the order or provision of the license keys by the Provider (usually by email).

(3) By completing the order, the customer accepts these terms.

§ 4 License and rights of use

(1) For the duration of the contract, the Provider grants the customer a simple, non-exclusive, non-sublicensable and non-transferable right to use the software for its intended purpose.

(2) Licensing is per seat and device-bound: each license key purchased entitles use on one device at a time. Switching to another device is possible via the designated device release; simultaneous use of one key on several devices is not permitted.

(3) The customer may not use the software beyond the contractually agreed scope, in particular may not rent, lend, resell or make it publicly available or pass license keys to third parties.

(4) The customer will not reverse engineer, decompile or disassemble the software, nor circumvent or alter technical protection or licensing mechanisms, unless permitted by mandatory law (in particular § 69e UrhG).

(5) If the customer materially violates these usage rules, the Provider is entitled, after an unsuccessful warning, to block access and to terminate the contract for good cause.

§ 5 Customer obligations and responsibility

(1) The customer is responsible for the proper setup of its systems, the required Microsoft 365 permissions and the confidentiality of its access and license data.

(2) The customer uses the software on its own responsibility in the Microsoft 365 environments it manages. In particular, the customer is responsible for working in the correct tenant and for creating suitable backups before administrative changes.

(3) The customer ensures that it is authorized vis-à-vis the end customers it manages to carry out the respective administration activities.

§ 6 AI assistant

(1) The software contains an optional AI assistant that generates suggestions for PowerShell commands from natural-language input. The AI assistant must be expressly activated by the customer and is disabled by default.

(2) The commands generated by the AI assistant are non-binding suggestions. They are never executed automatically. Execution occurs solely through a deliberate action by the customer.

(3) The customer is obliged to review each suggestion on its own responsibility for correctness, suitability and possible effects before executing it. The Provider gives no warranty as to the correctness, completeness or suitability of the generated commands. Responsibility for execution and its consequences lies solely with the customer.

(4) To generate the suggestions, the customer's input is transmitted to an AI service provider (Anthropic PBC, USA). Details are governed by the privacy policy.

(5) The AI assistant is currently included in the subscription at no extra charge. The Provider reserves the right to limit the use of the AI assistant in the future – in particular in the event of strongly increasing or abusive use – or to make it subject to a separate charge. Any such change will be announced in advance with reasonable notice in accordance with § 13; charges already paid remain unaffected.

§ 7 Prices and payment

(1) The prices stated on the website at the time of the order apply. Billing is a monthly subscription per seat; volume discounts result from the tiers stated there.

(2) Payment is processed via the payment service provider Stripe. By placing the order, the customer authorizes the recurring collection of the respective amounts due.

(3) If the customer defaults on a payment, the Provider is entitled to block the affected licenses until payment is settled.

§ 8 Term and termination

(1) The contract is concluded for an indefinite period and may be terminated by either party at the end of the current billing month.

(2) Termination can simply be declared via the designated page (cancellation) or the subscription management. The right to extraordinary termination for good cause remains unaffected.

(3) Upon the end of the contract, the right of use expires; the customer ceases use of the software.

§ 9 Availability, updates and third-party services

(1) The software is a locally installed application. Its operation relies on a recurring online license check and – depending on the function used – third-party services (e.g. Microsoft 365, payment, license and email service providers, the AI service provider).

(2) The Provider does not owe any particular availability of these third-party services nor uninterrupted accessibility. Temporary restrictions due to maintenance, updates or disruptions outside the Provider's sphere of influence do not constitute a defect.

(3) The Provider provides updates but is only obliged to do so insofar as this is necessary to maintain contractual use.

§ 10 Warranty

(1) The Provider provides the software for the term of the contract in a condition suitable for contractual use. The statutory rights regarding defects apply subject to these terms.

(2) A particular suitability of the software for the customer's individual purposes is not owed unless expressly agreed. Insignificant deviations from the description of services do not constitute a defect.

(3) The customer will report defects comprehensibly, stating the information required to reproduce them.

§ 11 Liability

(1) The Provider is liable without limitation for damages resulting from injury to life, body or health, for intent and gross negligence, within the scope of a guarantee assumed, and under the German Product Liability Act.

(2) In the case of slightly negligent breach of a material contractual obligation (an obligation whose fulfillment makes the proper performance of the contract possible in the first place and on whose observance the customer may regularly rely), liability is limited to the foreseeable damage typical for the contract.

(3) Otherwise, liability for slightly negligent damage is excluded.

(4) The above limitations of liability also apply in favor of the Provider's legal representatives and vicarious agents.

(5) The Provider is not liable for damages arising because the customer executes commands generated or provided by the software without the required own review (§ 6), works in the wrong tenant, or breaches its duties to cooperate and to back up data (§ 5). For loss of data, the Provider is only liable insofar as the customer has carried out reasonable, regular data backups and the damage would have occurred even with proper backups.

§ 12 Data protection

The Provider processes personal data in accordance with the privacy policy and applicable law. The customer's working data is generally processed locally on the customer's device; exceptions (in particular license activation and the optional AI assistant) are described in the privacy policy.

§ 13 Changes to these terms

The Provider may amend these terms with effect for the future insofar as this is necessary to adapt to changed functions or technical or legal conditions and the customer is not unreasonably disadvantaged thereby. Changes will be communicated to the customer in a suitable form (e.g. by email) with reasonable notice before they take effect. If the customer does not object within the notified period or continues to use the software thereafter, the changes are deemed accepted; the notification will separately point out this consequence.

§ 14 Final provisions

(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

(2) The exclusive place of jurisdiction for all disputes arising from or in connection with this contract is – to the extent legally permissible – the registered office of the Provider (Itzehoe).

(3) The authoritative contract language is German. Translations of these terms into other languages serve solely to aid understanding. In the event of contradictions or differences in interpretation between the German version and a translation, the German version prevails.

(4) Should individual provisions of these terms be or become invalid, the validity of the remaining provisions remains unaffected. The statutory provision takes the place of the invalid provision.